Provider Customer type Does the provider lock handsets to its network? EE, Orange, T-Mobile Pay-as-you-go Yes Pay monthly O2 Pay-as-you-go Yes Pay monthly Usually 1 Tesco Mobile Pay-as-you-go Usually1 Pay monthly Certain handsets 2 Three Pay-as-you-go No 3 Pay monthly Virgin Mobile Pay-as-you-go Usually 4 Pay monthly No Vodafone Pay-as-you-go Yes 5 Pay monthly 1 A small proportion of smartphones may not be locked. 2 Some smartphones are sold locked, and pay-monthly handsets that are also available on PAYG tariffs are sold locked. 3 All new phones supplied to Three since 1 December 2013 have been sold to consumers unlocked. Prior to this date handsets were sold locked to the network. 4 Certain smartphones are sold unlocked. 5 All handsets have been sold locked since July 2013. If your handset is locked you can ask your provider to unlock it for you. Phones reported as lost or stolen will not be unlocked. Mobile providers have different policies and processes for unlocking phones. ![]() For example, some will only unlock your mobile phone after a certain period of time has passed and will charge a fee, while some will unlock your phone at any time for free. Some handsets can be unlocked relatively quickly, for example most providers unlock iPhones within three days. For other handsets, unlocking may take longer, particularly if your provider has to contact the handset manufacturer to get the unlocking code. This is often the case for older handsets. You may wish to unlock your handset after you have left your provider. All the providers listed in the table provide this service, as long as the request to unlock is made by the former account holder of the handset. The table below sets out the current mobile phone unlocking policies of the major mobile providers. It shows the charges you may have to pay, the maximum time you can expect the unlocking process to take (for some handsets, the time taken to unlock may be considerably less than the estimated maximum) and whether the request to unlock can be made online. Provider Customer type Point at which phone can be unlocked Charges Time required to unlock Unlock code request form available online EE Pay-as-you-go At any time No charge Up to 10 calendar days Yes Pay monthly After 6 months in contract £8.99 if still within minimum contract term. No charge if outside minimum contract term O2 Pay-as-you-go 12 months after activation 1 £15 Up to 10 working days Yes Pay monthly At any time 2 No charge Tesco Mobile Pay-as-you-go At any time £10 if phone activated less than 12 months ago. No charge if phone activated more than 12 months ago Up to 7 working days (a small number of devices may take up to 20 calendar days) No Pay monthly No charge Three Pay-as-you-go Sold unlocked No charge n/a n/a Pay monthly Virgin Mobile Pay-as-you-go At any time £15.32 if phone activated less than 12 months ago. No charge if phone activated more than 12 months ago Up to 30 calendar days No Pay monthly Sold unlocked No charge n/a n/a Vodafone Pay-as-you-go After 30 days of use No charge Up to 10 calendar days Yes Pay monthly After 3 monthly payments have been made No charge 1 May vary in some cases: 2 As above. Pay monthly SIM only SIM swap. Tesco Mobile: Re-Activate Account. This page should be used if you have either. Our SIM only tariffs offer fantastic value and real flexibility. You get all the benefits of our pay monthly tariffs, from 4G at no extra cost to a Tesco Clubcard. Bill pay Getting started, managing your plan and your bill. My Tesco Mobile registration. Sim Pin 1 * I accept Tesco. Nov 24, 2017. Tesco Mobile offers Pay Monthly, SIM Only and Pay As You Go plans and all of them come with 4G at no extra cost. You can see more in depth details of each plan type below. Terms and conditions apply. Insurance products are subject to eligibility criteria. The giffgaff compare service for insurance is provided by Quotezone, a trading style of Seopa Limited, which is authorised and regulated by the Financial Conduct Authority, Firm Reference Number - 313860 giffgaff Limited is authorised and regulated by the Financial Conduct Authority and is listed on the Financial Services Register. Firm Reference Number - 680957. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. Company Number - 04196996.
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